# Ostrel Ostrel: B2B SaaS customer support, founded 2022, San Francisco, US. Named in 36 of 2,400 B2B SaaS AI answers (2%); cited as a source in 0 of 6,000 answers. ## At a glance | Fact | Value | | --- | --- | | Category | B2B SaaS | | Subcategory | customer support | | Founded | 2022 | | Headquarters | San Francisco, US | | Funding stage | Series C | | Employees | 501-1000 | | AI answer share | 2% (36 of 2,400 B2B SaaS answers) | | AI citations | 0 of 6,000 answers cited it as a source | | Rank by AI answer share | 33 of 36 B2B SaaS brands | | Homepage without JavaScript (May 2026) | Readable (100% of text visible) | | AI crawlers blocked in robots.txt | None | | llms.txt | No | ## Counted in - 36 B2B SaaS Brands Ranked by AI Answer Share (2026): https://www.theaeocompany.co/lists/b2b-saas-ai-answer-share - 6 Customer Support Vendors by AI Answer Share (2026): https://www.theaeocompany.co/categories/customer-support - AI Visibility Statistics 2026: 90 Brands Analyzed: https://www.theaeocompany.co/research/aeo-index - AI Crawler Readability Statistics 2026: 240 Sites Analyzed: https://www.theaeocompany.co/research/crawler-audit Every figure on this page comes from the AEO Index, Q3 2026 edition.